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Resource Pro provides fast, reliable and accurate back office processing
and analytical support to the insurance and transportation industry. We help you
improve the efficiency, turnaround speed and quality of service in your back office
with significant reductions in your overall operational expenses.
How it works: Resource Pro offers a simple, easy-to-implement solution. You identify
routine tasks, which, by delegating, would free up your staff to focus on higher
value area of their work. Resource Pro maps your workflow procedures and train a
dedicated team of processing specialists, based in China, to perform these daily
tasks as if they were an extension of your own staff.
Remote Staffing: Unlike traditional outsourcing solutions, Resource Pro does not
replace your existing staff or IT systems, Resource Pro supports them. By connecting
remotely to your systems, they are able to integrate seamlessly into your team.
By utilizing our specialists in China, you have become a 24/5 operation. Think of
Resource Pro as your night shift, serving you and your customers after hours and
enabling you to deliver unbeatable service.
Business Impact: Experience shows employees are more productive and happier, when
they can focus on the high value areas of their work. By freeing your current employees
from routine, repetitive tasks, they can handle more business, reducing your need
to hire and train more administrative staff. Results have shown increase in overall
morale, higher overall production, and higher profit margins.
Currently Resource Pro has 2 remote staffing programs available the following is
additional information on these products and links to additional information:
Resource Pro Transportation: Resource Pro’s highly educated and highly
motivated employees can complete tasks like basic data entry, van line shipment
registration, van line statement reconciliation, bank account reconciliation, customer
proposals, claims response and follow up, email response to your web based advertising,
and much more. For more information
click here.
Resource Pro Insurance Agency Services: Resource Pro’s highly educated
and highly motivated employees can complete tasks for both the managing general
insurance agency and retail insurance agency. For more information click here.
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